French all-in-one digital marketing platform developer Sendiblue has acquired the Austrian-founded smart customer service phone system Yodel.io. The financial details of the deal are not disclosed.
- Founded in 2016 by David Heininger, Mario Uher, Mike Heininger, Nina Hoedlmayr, Yodel.io is a smart customer service phone system, digital receptionist for SMBs that allows call management without switching tools by integrating into major SaaS platforms — Slack, Zendesk, HubSpot.
- Yodel.io digital phone system works in 17 languages and offers numbers in 100 countries. It uses advanced voice technology and helps SMBs to simplify customer support, optimizes their workflow, and thus saves about an hour per person per day.
- Following the completion of the transaction, Yodel.io will offer its services under the Sendinblue brand.
- Sendinblue is a Paris-based developer of a cloud-based digital marketing platform for B2B and B2C customers, which is aimed to help them to build customer relationship through end-to-end digital marketing campaigns. It has already acquired more than 400,000 active users across 180 countries. The agreement will help it to improve customer satisfaction and increase sales.
“Sendinblue and Yodel.io are the ideal match to address every pain point for e-commerce companies, shop owners, and software companies. Our continued focus on global accessibility will enable SMBs and e-commerce companies to communicate with their customers on a global scale, regardless of location, whether the U.S., Canada and UK to Germany, Italy, France, Spain, and Brazil and Mexico, among other Latin American countries,”
said Nina Hoedlmayr, co-CEO and co-founder at Yodel.io, about the company’s plans.
