Lithuanian AI-powered software isLucid has completed its pre-seed funding round, with €265,000 investment contributed by Coinvest Capital alongside Business Angels Fund, Katalista Ventures, Agmis, and angel investors, ArcticStartup reports.

About isLucid

  • isLucid is a Vilnius-based AI software developer company founded by Vytenis Pakėnas and Karolina Audickienė. The company specializes in AI software for Sales and Customer Success teams, focusing on enhancing communication and operational efficiency. 

  • Its flagship product, CallCenter isLucid®, is a modular platform that transforms spoken conversations into structured text, offering features such as transcription, summarization, task organization, and agenda management to streamline workflows. 

  • The company also offers Meeting isLucid®, a meeting assistant for Microsoft Teams that enhances calls in recruitment, consulting, and product management. It integrates transcripts from any source, adds context to discussions, and streamlines meeting management.

“Contact centres serve as vital barometers of an organisation’s customer experience. Their precision, coupled with the organisation’s ability to interpret and act on their insights, can significantly influence business outcomes. isLucid has already achieved sales in Lithuania, and we are excited to witness the continued growth of their success story,” said Viktorija Trimbel, Director of Coinvest Capital.

Investment details 

The funding of €265,000 will support isLucid’s expansion into Scandinavian and non-English-speaking markets and further development of its AI-powered platform for contact centers. 

  • CoInvest Capital, founded in 2018, invests in startups and companies undergoing business development and growth alongside groups of business angels or private venture capital funds.

  • The fund caps its investment return to 6% annually during the investment period and acts as a silent investor.

With multi-year contracts secured in sectors like TelCo and Insurance, isLucid aims to enhance operational efficiency and customer experience in the €314 billion contact center industry — thanks to the fresh capital injection.