The use of AI-powered tools in HR is transforming the industry, automating routine tasks, and boosting organizational performance. According to the "HR Tech Changer 2024" report from Polish HR Forum, over half of HR specialists in Poland are already leveraging these technologies to enhance work efficiency. However, barriers such as high implementation costs, data security concerns, and limited training opportunities remain significant challenges for many organizations looking to adopt these solutions.

AIN shares the key insights from the report below.

Advantages of AI in HR

The market offers a wide range of advanced HR Tech solutions that effectively automate daily tasks, improve HR team efficiency, and, in turn, enhance the entire organization’s performance.

  • Currently, 55% of specialists use technology tools for candidate sourcing and database management (ATS), 40% utilize them for selection processes, and 26% for assessing candidates’ competencies. Additionally, 31% of companies apply HR Tech solutions in the onboarding process for new employees. 

  • Automation of routine processes was identified by as many as 88% of respondents as the greatest benefit of implementing modern HR Tech technologies. Cost optimization (65%) and improved data analysis (59%) are also ranked high on the list of advantages, highlighting the significant potential of these tools to streamline HR processes. 

“HR Tech systems support performance and engagement management through tools for evaluating results, setting goals, and monitoring progress. Automating processes such as time management or benefits administration saves time and reduces costs, while advanced analytics enable better predictions of employee turnover and the design of targeted interventions. Additionally, solutions that enhance communication and benefits programs, like Carrotspot, foster positive relationships and strengthen organizational culture,” emphasizes Arkadiusz Kamiński, HR Digital Transformations Director (R&D) at LUX MED Benefity.

Barriers and disadvantages of AI in HR

  • Among the challenges associated with using HR Tech tools, the most frequently mentioned were algorithmic errors and AI bias (38%), difficulties in effectively implementing the technology (41%), concerns about data security (46%), and the costs of using HR Tech tools (56%). 

  • For 56% of respondents, high implementation costs remain a key barrier. Additionally, limited access to training is a notable issue—only 44% of respondents stated that their employers supply them with opportunities to develop technological competencies.

The full report is available for free on the Polish HR Forum’s website here.